Can I get a refund if I miss my Metra train?

No, generally, Metra does not offer refunds for missed trains. Metra’s fare policies state that they are not responsible for inconvenience caused by missed trains or delays, and no refunds or replacements are issued for lost, stolen, or destroyed tickets.

Can I get a refund if I miss my Metra train?

Specifically:

  • One-way tickets and passes: Metra does not offer refunds for one-way tickets, Day Passes, or weekend passes. 
  • Monthly passes: Refunds for monthly passes are available on a pro-rated basis, but are subject to a $5 handling fee if returned after the first day of the month. 
  • Lost, stolen, or destroyed tickets: No refunds or replacements are provided for lost, destroyed, or stolen tickets, including monthly passes. 
  • Inconvenience due to missed trains: Metra is not responsible for any inconvenience caused by missed trains. 

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