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Do CTA buses and trains have security cameras installed?

Yes, CTA buses and trains are equipped with security cameras. All CTA buses and rail cars have multiple cameras installed. The newest buses have 10-14 cameras per vehicle. Additionally, CTA has invested in high-definition cameras at stations and on trains and buses as part of its Safe and Secure program. Do CTA buses and trains have security cameras […]

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What are CTA rules for service animals and therapy pets?

On Chicago Transit Authority (CTA) vehicles and property, only service animals are allowed, unless they are in a closed, protective carrier that fits under a seat. Therapy pets, which provide comfort and companionship but are not individually trained to perform specific tasks for a person with a disability, are not permitted. What are CTA rules for service animals

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Are there CTA security officers on trains and buses?

Yes, the Chicago Transit Authority (CTA) employs both security officers and Chicago Police Department officers to patrol trains and buses. The CTA uses unarmed security guards as a key part of a comprehensive strategy to ensure a safe riding environment. These guards, along with CPD officers, are deployed to deter crime and enforce the CTA’s Rules of

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Which CTA train stations have elevators or escalators?

Several CTA Red Line stations have recently reopened with new elevators and escalators as part of the Red and Purple Modernization Project. These include Lawrence, Argyle, Berwyn, and Bryn Mawr. Additionally, the Washington/Wabash station, serving multiple lines, also features elevators and a street-to-mezzanine escalator. Which CTA train stations have elevators or escalators? Red Line Other Accessible Stations General Accessibility

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How do I get ADA assistance while using CTA?

To receive ADA assistance while using the Chicago Transit Authority (CTA), individuals can utilize paratransit services or request assistance directly from CTA personnel at stations and on vehicles. CTA buses are equipped with lifts or ramps, and operators are available to assist with boarding and exiting. For those unable to utilize fixed-route services due to a disability, ADA

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