Metra’s train tracker is generally reliable, but its accuracy can be affected by various factors. While real-time data, indicated by a radio-wave icon, tends to be accurate, schedule-based data (clock icon) can be less precise. Metra acknowledges that schedules are designed for ideal conditions and that unpredictable variations can cause delays.
How accurate is the Metra tracker?
Factors Affecting Accuracy
- Real-time data (radio-wave icon): Arrival estimates based on real-time data are generally accurate, but can be impacted by:
- Trip adjustments or cancellations: Changes to the schedule can affect predictions.
- Staffing availability issues: Staffing shortages can lead to delays and inaccuracies.
- Reroutes or delays: Unexpected reroutes or delays due to incidents or maintenance can affect real-time data.
- Missed terminal departures: If a train misses its scheduled departure from a terminal, the tracker may be inaccurate.
- Equipment failures: Technical issues with trains or tracking systems can cause inaccuracies.
- Technological limitations: Some areas may have less reliable GPS signal reception.
- Schedule-based data (clock icon): This relies on the published schedule and may not reflect actual train movement, especially during disruptions.
Metra’s Efforts to Improve Accuracy
- Metra has implemented a new real-time train tracking system, metratracker.com, which provides more accurate train locations and arrival times.
- They are also working on improving on-board and platform announcements and signage.
- Metra uses a Train Information Management System (TIMS) to collect data and provide real-time information to riders.
- They are also exploring the use of cameras on trains for more robust location tracking.
Overall
While Metra’s train tracker is a valuable tool for riders, it’s important to be aware of the factors that can affect its accuracy. Metra is continuously working to improve the system and provide the most reliable information possible.