To quickly contact Metra customer service, the fastest methods are using the Metra website contact form or calling their customer service line at (312) 322-6777. You can also find real-time service updates on their website, including alerts and schedules.
How do I contact Metra customer service fast?
Here’s a more detailed breakdown:
1. Contact Form
- The fastest way to get in touch is by submitting the contact form on the Metra website.
- You’ll need to provide your first and last name, email address, and phone number.
- You can also include a message describing your issue or question.
2. Phone
- Metra’s customer service phone number is (312) 322-6777.
- This line is available during regular business hours.
3. Other Resources
- Service Disruptions:.Opens in new tabCheck for real-time updates on service disruptions, including delays caused by weather, on the Metra website under the “Service Disruptions” section.
- Ventra App:.Opens in new tabIf you’re using the Ventra app to purchase tickets or manage your account, you can find support options within the app as well.