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In case of Metra service changes or reroutes, you can find the correct platform by utilizing several resources.

how to find the correct metra platform during service changes or reroutes?

• Metra Website Service Alerts: Check the “Service Alerts” section on Metra’s website for detailed information regarding delays, reroutes, and platform changes. This section is updated regularly with the most current service disruptions.
• Station Announcements: Listen to onboard and platform announcements at the station for information about platform changes due to service disruptions.
• Metra’s Social Media: Follow Metra on X (formerly Twitter) (and the specific lines you use, e.g., @metraMDN) for real-time updates and notifications about service changes, including platform alterations.
• Metra Tracker: Utilize Metra’s train tracker tool, available at metratracker.com, to see the real-time location of trains and determine if there are any changes to your expected platform.
• Metra Personnel: If available, speak to Metra personnel at the station for assistance with finding the correct platform during service disruptions. 

Important Notes

• Be aware that construction projects can also lead to platform closures and changes, so check Metra’s construction notices for potential impacts.
• Elevator outages can affect accessibility and may require using alternate boarding stations or platforms.
• During extreme weather conditions, expect delays and potential service changes. 

By utilizing these resources and paying attention to announcements, you can navigate Metra’s service changes and reroutes and find the correct platform for your train.