What should I do if I feel unsafe on the train?

If you feel unsafe on a train, there are several things you can do to prioritize your safety.

What should I do if I feel unsafe on the train?

  • Trust your instincts and react: If a person or situation makes you uncomfortable, don’t ignore that feeling.
  • Create distance or change your location: Move to another seat, a different part of the train car, or even a different car entirely if you feel unsafe or uneasy. If possible, choose to sit or stand in the conductor car, which is typically the middle car of the train during off-peak hours.
  • Seek assistance from train staff or law enforcement:
    • Alert the train operator/conductor Use the passenger: intercom located in each car to speak directly to the operator and report any concerns or issues.
    • Find and inform train personnel: Look for a station attendant or other train employees and tell them about the situation.
    • Call 911 in emergencies: If your immediate safety is threatened, call 911 immediately or inform a train employee so they can call for assistance.
    • Report non-emergency situations to customer service: For non-life-threatening concerns, you can contact the train line’s customer service number. You can also file a police report by calling the local non-emergency hotline (311 in Chicago) or visiting a nearby police station.
  • Be aware of your surroundings: Avoid distractions like loud music that could make you less aware of your environment.
  • Keep your belongings secure: Don’t display valuables and keep bags close to you or on your lap. 

In addition to these actions, there are also general public transportation safety tips you can follow

  • Plan your trip ahead of time: Know your route, stops, and schedules.
  • Wait in well-lit, busy areas: Avoid isolated stops or platforms.
  • Avoid empty train cars, especially during off-peak hours: Choose to ride in a car with other passengers.
  • Be cautious of individuals creating distractions: This could be a tactic to divert your attention while another person steals your belongings. 

By following these tips, you can increase your situational awareness and take steps to protect yourself when traveling on a train. 

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